Help
Last Updated: August 2026Version 2.0

Frequently Asked Questions

Quick answers for common ReviewKmon questions about reviews, trust scores, reports, and business ownership.

1. Customer & Reviewer Questions

Can anyone write a review?

Yes, but reviews may be moderated before appearing publicly depending on the business profile state and platform rules.

What does a Scam Alert flag on a business profile mean?

A scam alert indicates that moderators or community reports have raised serious trust concerns about the business profile.

2. Business Owner & Claim Questions

How can a business owner reply to reviews?

A business owner must first claim the business profile. After verification, they can access reply tools from the business portal.

How do business owners report fake or abusive customer reviews?

Open the review from the business page and use the report option. The report status will appear in your account after submission.