Review Guidelines

Use these guidelines to write helpful, fair, and evidence-backed reviews on ReviewKmon.

1. Guidelines for Customer Reviewers

Customer reviews should reflect authentic, first-hand experiences with Bangladesh online stores, Facebook pages, or delivery services.

Be Factual & Specific: Describe product quality, delivery time, customer service, and transaction context clearly.
Provide Order Proof: Customers can attach order receipts or product photos to increase review credibility.
No Personal Attacks or Abuse: Do not include hate speech, harassment, threats, or personal attacks
Protect Private Data: Do not publish private phone numbers, addresses, or payment details

Verified business owners can respond to customer feedback directly from the Business Portal.

Professional Tone: Maintain a polite, professional, and solution-oriented tone when replying to negative reviews.
No Fake Customer Accounts: Business owners or staff are strictly prohibited from creating fake accounts to boost their own store rating.
Reporting Invalid Reviews: If a review is fake or violates policy, verified owners can report it for administrator review.

ReviewKmon reserves the right to unpublish reviews or issue store scam warnings when policy violations occur.